Data protection is important to us

Privacy statement

Privacy policy

The protection of your data is important to us!

Since the mountain enjoyment hotel in Neustift attaches great importance to the protection of your data, we process it on the basis of legal regulations.
Here we bring you closer to the most important aspects of data processing within the framework of our website:

Your rights

Should you wish to exercise your rights of deletion, information, restriction, correction and revocation, we are at your disposal at any time.

Here are our contact details: Helga Schöpf, Tel. 0043 5226 2797, e-mail:

Privacy statement

Info in detail

    1. 1. Visitor analysis
      In order to constantly improve the information we offer, we, like many other websites, use functions of the web analysis tool Google Analytics of Google Inc. on our homepage. (USA).
      The following data is collected: Operating system, visited pages of our website (incl. entry & exit page), browser type, time, date, country, duration of access and your IP address. Google Inc. undertakes to comply with the Privacy Shield Agreement.
      The same data is also automatically collected by the Linux system of our web server (located in the EU) and is only used for error analysis in the event of a technical malfunction. This data is not used to identify individual visitors. All visitors to our website agree to the logging of this data.
    1. 2. Cookies
      On our website, we use cookies, which we need for the smooth operation of various technical functions of our homepage, such as Google Analytics, our booking solution, Google Maps… The information generated by the cookies is transferred to a server of the respective provider (e.g. in the case of Google Analytics to Google in the USA) and processed there.
      If you configure your browser accordingly, the storage of cookies can be prevented. However, we would like to point out that in this case, you will not be able to use some of the functions offered on this website, or only to a limited extent.
    1. 3. Contact and enquiry forms
      By entering your personal data, as well as sending our enquiry form, you agree until revoked that your data will be stored in our hotel database, as well as processed for the purpose of sending your offer. We kindly ask you not to enter any sensitive data in the comments field.
    1. 4. Newsletter
      You also have the option of subscribing to our hotel newsletter on our website. During this process, your name and e-mail address will be stored and processed by third parties (our advertising agency and its data processor (newsletter system)) for the purpose of creating and sending the newsletter. After completing the newsletter registration on our website, you will receive an e-mail with a confirmation link, which you are requested to confirm. Only then can you receive our newsletter. You can cancel your subscription to our newsletter at any time by simply clicking on the link in the footer of each newsletter.
    1. 5. Online booking
      The online booking solution on our homepage is operated by our trusted partner Seekda – Kognitiv Global Corporation (based in Austria (Seekda) and Toronto, Ontario, Canada (Kognitiv Global Corporation)). The privacy policy of the company Seekda – Kognitiv can be found HERE.
    1. 6. External links
      We assume no liability for linked websites. These do not relate to this privacy statement.